Shipping policy
Shipping Policy
Desert Style MFG
Effective Date: 2/27/2026
Thank you for supporting Desert Style MFG. Due to the nature of performance and fabricated automotive components, please review our shipping policy carefully before placing an order.
1. Order Processing Times
Most orders are processed within 3–7 business days unless otherwise stated.
Please note:
- Custom, fabricated, made-to-order, or pre-order items may require additional lead time.
- Lead times vary depending on production schedule and order volume.
- Business days do not include weekends or holidays.
Processing time is separate from shipping time.
2. Fabricated & Made-to-Order Items
Many Desert Style MFG products are built per order.
For these items:
- Production may take 1–4 weeks depending on complexity.
- Lead times are estimates and not guarantees.
- Orders cannot be canceled once fabrication has begun.
Customers will be notified if significant delays occur.
3. Shipping Carriers
We ship using major carriers such as:
- UPS
- FedEx
- USPS
Carrier selection is determined at our discretion unless otherwise specified.
4. Shipping Time Estimates
Shipping time estimates provided at checkout are based on carrier estimates only.
Desert Style MFG is not responsible for delays caused by:
- Carrier issues
- Weather
- Natural disasters
- High shipping volume
- Mechanical failures
- Address errors
- Customs delays
Once a package leaves our facility, delivery speed is outside of our control.
5. Address Accuracy
Customers are responsible for providing an accurate shipping address.
If an incorrect address is entered:
- We are not responsible for lost or misdelivered packages.
- Any reshipping costs are the customer’s responsibility.
- Orders returned due to incorrect addresses may be subject to additional shipping fees.
Please double-check your address before completing checkout.
6. Lost, Stolen, or Damaged Packages
If your package arrives damaged:
- Contact us within 48 hours of delivery.
- Provide clear photos of the packaging and product.
If a package is marked delivered but not received:
- Contact the shipping carrier first.
- Then notify us for assistance.
Desert Style MFG is not responsible for:
- Stolen packages
- Packages left unattended
- Delivery location issues
We recommend shipping to secure locations.
7. Freight Shipments (Large Items)
Some larger components may ship via freight.
For freight deliveries:
- Customer must inspect the shipment before signing.
- Any visible damage must be noted on the delivery receipt.
- Failure to document damage at delivery may void shipping claims.
8. Shipping Insurance
Shipping insurance may be included or optional depending on the carrier.
If insurance is declined (when offered), Desert Style MFG is not responsible for carrier-related loss or damage.
9. International Shipping
International customers are responsible for:
- Customs fees
- Duties
- Import taxes
- Brokerage fees
Desert Style MFG is not responsible for delays related to customs processing.
10. Refused Shipments
If a shipment is refused or returned:
- Original shipping charges are non-refundable.
- Return shipping fees will be deducted from any approved refund.
- A restocking fee may apply.
11. Order Tracking
Once your order ships, you will receive a tracking number via email.
It is the customer’s responsibility to monitor tracking and ensure someone is available to receive the package if required.
12. Policy Agreement
By placing an order with Desert Style MFG, you agree to this Shipping Policy.